Most breakdowns don't need a tow. Dead battery, flat tire, out of gas — here's what 24/7 roadside assistance in Redding actually covers and how to get help fast anywhere in Shasta County.
Most Breakdowns Don't Need a Tow
When your car won't start or you're stuck on the side of the road, the first instinct is often to call a tow truck. But many of the most common breakdowns can be resolved on the spot without ever moving the vehicle. 24/7 roadside assistance in Redding, CA covers the situations where a quick fix on the scene gets you back on the road without the cost and hassle of a tow.
Franks & Son runs roadside assistance calls throughout Shasta County and all of Northern California around the clock. Here's what we cover and what to expect when you call.
What Roadside Assistance Covers
- Dead battery — jump start for cars, trucks, SUVs, RVs, and diesel vehicles
- Flat tire — help changing to your spare, or a tow if no spare is available
- Ran out of fuel — gas or diesel delivered directly to your location
- Locked out of vehicle — lockout tools for most vehicle types
- Minor on-scene situations where a quick fix gets the vehicle moving again
Jump Starts in Redding and Shasta County
A dead battery is by far the most common roadside call we take. If the battery is discharged — from leaving lights on, extreme heat, or just age — a jump start gets the vehicle running in minutes. Once running, driving for 20 to 30 minutes on the highway allows the alternator to recharge the battery.
Redding's extreme summer heat is particularly hard on batteries. If your battery is older than three to four years and already struggling, we'll give you an honest assessment so you're not stranded again in a few days.
Flat Tires on I-5 and Northern California Highways
Road debris, sharp rocks on mountain pullouts, and blowouts from worn tires in extreme summer heat make flat tires a regular occurrence in Northern California. If you have a spare in good condition, we can change it on the side of the road and get you moving again without a tow.
- We check the spare before mounting it — a flat spare doesn't help anyone
- Temporary (donut) spares are limited to 50 mph and short distances — we'll remind you
- If you're on a freeway, stay inside the vehicle or behind the guardrail until we arrive
- We carry the tools to handle lug nuts that are stuck or over-torqued
- If there's no spare or it's flat, we switch to towing without a second call
When Roadside Assistance Becomes a Tow
Not every situation can be resolved on the shoulder. If a jump start doesn't hold, if there's a mechanical failure that can't be field-repaired, or if the vehicle is damaged in a way that makes it unsafe to drive, we transition from roadside to a tow. Our vehicle towing service runs the same trucks and the same team — no second call, no waiting for a different operator to show up. We handle it on the spot.
How to Call and What to Have Ready
Get off the road safely first
Shoulder, parking lot, or side street — anywhere that's not a live lane. Turn on your hazards before you stop moving if possible.
Find your exact location
Mile marker on I-5, nearest cross street on surface roads, or drop a pin in your maps app and be ready to share it.
Call (530) 604-9821
Tell us what happened, what your vehicle is, and your location. We'll confirm what we can do on-scene and give you an estimated arrival time.
Wait safely
Stay inside the vehicle on high-speed roads. If it's not safe inside — smoke, fire, extreme heat — move well away from traffic.
Roadside Assistance in Redding, CA — 24/7
Dead battery, flat tire, out of gas — we handle the most common roadside situations throughout Redding, Shasta County, and all of Northern California. One call, any time, day or night.
(530) 604-9821 — always open.
Need this service?
24/7 Roadside Assistance — Redding, CA
Jump starts, flat tire help, fuel delivery, and lockouts throughout Redding, Shasta County, and Northern California — 24 hours a day, every day. No tow required in most cases.
Franks & Son Transportation
Redding, CA